Overview

Aizini Investment Company Limited is a growing importer of building materials and general merchant.

  • Job Position: Customer Relationship Officer
  • Job Location: Lagos

Job Responsibilities

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Conducting business reviews using CRM programs.
  • Knowing your competition and strategizing accordingly.

Job Requirements

  • A Bachelor’s degree in Administration or a related field.
  • A minimum of 2 years’ experience.
  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction.

Closing Date
4th February 2021.

How to Apply

Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the email.

Note: Only Lagos Based applicants will be considered.

Tagged as: Customer Service