CVM Career Company (A career consulting company) – We help professionals like you use their career stories to land job interviews by writing functional CV and Resumes and we also provide them with tools to navigate the world of work through our various coaching services.

Job Position: Administrative Assistant/ Customer Representative

Job Location: Sangotedo, Ajah – Lagos

Job Description

  1. Perform all administrative functions and manages the day-to-day activities of the company, ensuring all administrative operations are carried out appropriately.
  2. Manage all correspondences, attend to mail inquiries by clients
  3. Maintain a positive, empathetic, and professional attitude toward customers always.
  4. Respond promptly to customer inquiries (online and offline)
  5. Communicate with customers through various online channels- Instagram, Email, etc.
  6. Acknowledge and resolve customer complaints.
  7. Process orders, forms, applications, and requests and follow up on orders till delivery
  8. Keep records of customer interactions, transactions, comments, and complaints.
  9. Ensure customer satisfaction and provide professional customer

Job Requirements

  1. Minimum of an Ordinary National Diploma in any course
  2. Minimum of 1-year experience in a similar position.
  3. Strong organizational and administrative skills.
  4. Excellent communication skills, both written and verbal.
  5. Proficiency in Microsoft Office (Word and Excel).
  6. Detail-oriented with problem-solving skills and customer service skills.

Application Deadline
5th December, 2022.

How to Apply
Interested and qualified candidates should send their CV to: jobs@thecvmcareercompany.com using the Job Title as the subject of the email.

Note: This is a temporary job.

Tagged as: Administrative, Customer Service