Kimberly Ryan Limited is a Human Resources Development Company whose aim is to lead in attracting, developing and retaining superior human capital to create a dramatic business advantage for our clients.
Job Position: Customer Service Executive
Job Location: Lagos
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Candidates should possess HND / Bachelor’s Degree
- 1 – 3 years customer service experience in a financial institution.
How to Apply
Interested and qualified candidates should send their CV to: firstname.lastname@example.org using the Job Title as the subject of the mail.