Jumia is Africa’s leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.

  • Job Position: Customer Service Intern
  • Job Location: Yaba, Lagos

Job Description

  • We are looking to recruit a Customer Service Intern. This is a learning experience with a team of passionate, fun, and energetic people who save the day for 150 million customers one call at a time.

Job Requirements

  • Minimum of B.Sc degree in any field
  • 1-2 years of experience in Customer Relationship Management will be a plus.
  • Ability to speak Hausa is a plus.
  • Computer skills including the ability to use spreadsheet and word-processing programs at a basic proficient level
  • Effective communication and interpersonal skills (both written and verbal)
  • Self-motivated and able to work independently and in team environments
  • Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
  • Ability to multi-task and manage several projects simultaneously
  • Exceptional customer service and follow up skills

How to Apply

Interested and qualified candidates should:
Click here to apply online

Tagged as: Customer Service