Scallop Media and Technology is a full service digital marketing agency. We provide full digital marketing services based on brand presence and social media advertising. We create a well rounded story in order to fulfill your goals. Our team consists of people with various expertise and interests, with a great number of projects behind us.

Job Position: Customer Service Officer

Job Location: Ajah, Lagos

Job Responsibilities

  • Manage incoming phone Calls
  • Identify and access customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provision of accurate and complete information by using the right methods and tools
  • Handle customers complaints, provide appropriate solution and alternatives within the time limits follow up to ensure resolution
  • Clerical work and office filing
  • Keep records of customer interaction, process customers account and file documents
  • Generate sales leads.

Job Requirements

  • Candidates should possess an OND qualification
  • At least 2 years work experience
  • Must be social media savvy.

N40,000 – N50,000 Monthly.

Application Deadline
2nd August, 2022.

How to Apply
Interested and qualified candidates should send their Applications to: admin@scallopmediaandtech.com using the Job Title as the subject of the mail.

Tagged as: Customer Service, Graduate