Polo Limited is Nigeria’s foremost luxury goods company retailing high-end brands watch and jewelry brands. Established in 1987, Polo Limited is driven by the mission to serve and with a passion for excellent customer service, it has continued to redefine and refine retailing of luxury products in Nigeria.
- Job Position: Customer Service Manager
- Job Location: Lagos
- The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.
- Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
- Establish performance benchmarks and hold a team to those goals
- Resolve customer conflicts and handle escalation procedures.
- Bachelor’s Degree or equivalent experience
- 3+ years of customer service
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).
How to Apply
Interested and qualified candidates should:
Click here to apply online