Sigma Consulting Group is a management consulting firm existing to help businesses perform at the highest levels, achieve sustainable competitive advantage and create value.
Job Position: Customer Service Representative
Location: Victoria Island, Lagos
- Answer incoming calls from customers.
- Assist customers with requests for information, complaints, making appointments, and resolving issues.
- Collect copays and deductible payments.
- Maintain and update customer and referral information.
- Ensure patient forms contain all necessary billing information.
- Candidates should possess a Bachelor’s Degree qualification.
- 3 – 4 years work experience.
- Strong written and verbal communication skills.
- Ability to communicate calmly and diplomatically with customers, co-workers, and visitors.
- Keen attention to detail, especially involving checking forms and documents for proper information.
- Working knowledge of Microsoft Office Suite or similar software.
- Proficient in customer service.
- Knowledge of medical insurance procedures.
- Active listening and comprehension skills.
24th November, 2021.
How to apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.