U-Connect Human Resource Limited is a leading provider of HR Services, founded in 2004, we are a Human resource consulting company with head office in Lekki peninsula, Lagos. We are a proud Nigerian operation offering local support and services in the area of Human resource solutions with service offerings that include world-class personnel outsourcing, e-recruitment, headhunting, training and development, quality management solutions, outplacements, verification, computer-based pre-assessment, and competency testing as well as Business process outsourcing.

Job Position: Customer Success Officer

Job Locations: Calabar – Cross River and Port Harcourt – Rivers

Job Responsibilities

  1. Secure customers using various methods .ie. shop visits, phone calls, presentations, etc.
  2. Activate viable distributors and merchants on the company’s platform, with the later connected to at least one distributor via available channels. ie. Web, Mobile App, USSD.
  3. Establish a relationship with them and follow up for a constant stream of orders/fulfillment.
  4. Liaise with the Regional Sales Manager to ensure that they have access to tools and access.
  5. Educate potential and existing customers on how the platform can benefit their business.  Attend meetings, sales events, workshops or training to keep up to date with the latest trends.

Job Requirements

  1. Interested candidates should possess a Bachelor’s Degree in relevant fields with 2 – 6 years work experience.
  2. Candidate must have a good command of spoken and written English and can speak pidgin.
  3. Personality, Ambition, Analytical, Problem solving and entrepreneurial mindset must be no less than average on any of these, but must be above average on at least two.
  4. We are a diversity-conscious organization and are ready to welcome anyone good enough but must be physically fit as a lot of movement will be required.
  5. Selected candidates must be a computer, mobile device, web, and app literate.

N60,000 – N70,000 monthly.

Application Deadline
15th March, 2023.

How to Apply
Interested and qualified candidates should send their CV to: o.ismaila@u-connect-ng.com using the Job Title as the subject of the mail.

Tagged as: Customer Service, Graduate