The Place is a trademark of Smackers Limited. It is a profitable player in the QSR industry in Nigeria with great prospects and staff strength of +1400 employees. Currently, our operations span across 17 locations (15 stores and 4 central operation units) in Lagos, Nigeria, with rapid expansion plans to penetrate more locations in the short to medium term.
- Job Position: Delivery Analyst / Coordinator
- Job Location: Lekki Phase I, Lagos, Nigeria
- The Place delivery analyst/ Coordinator will be responsible for coordinating delivery team members, managing 3rd party rider relationships and overseeing every aspect of the delivery process.
- The position also will be responsible for performance analytics as it relates to our platform, as well as ensuring our restaurants are operating at a high level across aggregator and 3rd party delivery partners.
- In addition, the position will be required to work with other functions within the organization including Operations, IT & finance.
- Oversee daily activities of delivery team and provide direction and guidance as needed.
- Perform resource allocations and workload assignments according to delivery requirements.
- Ensure that team maintains high level of competence, service delivery and operational excellence.
- A Bachelor’s degree in a Business-related field.
- 1-3 years of professional experience
- Experience in customer service and logistics may be advantageous.
- Good computer skills and the ability to use business support software.
- Proficiency in Microsoft Office applications
- Strong customer service, project management, and quality control skills.
- Preferred experience in Marketing, or related field
- Experience with analytics platforms and would be a big plus
7th May 2021.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: Candidates who do not meet the above criteria need not apply. If you meet the above criteria please send your Curriculum Vitae.