Overview

The Place is a trademark of Smackers Limited. It is a profitable player in the QSR industry in Nigeria with great prospects and staff strength of +1400 employees. Currently, our operations span across 17 locations (15 stores and 4 central operation units) in Lagos, Nigeria, with rapid expansion plans to penetrate more locations in the short to medium term.

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  • Job Position: Delivery Analyst / Coordinator
  • Job Location: Lekki Phase I, Lagos, Nigeria

Job Description

  • The Place delivery analyst/ Coordinator will be responsible for coordinating delivery team members, managing 3rd party rider relationships and overseeing every aspect of the delivery process.
  • The position also will be responsible for performance analytics as it relates to our platform, as well as ensuring our restaurants are operating at a high level across aggregator and 3rd party delivery partners.
  • In addition, the position will be required to work with other functions within the organization including Operations, IT & finance.

Job Responsibilities

  • Oversee daily activities of delivery team and provide direction and guidance as needed.
  • Perform resource allocations and workload assignments according to delivery requirements.
  • Ensure that team maintains high level of competence, service delivery and operational excellence.

Job Requirement

  • A Bachelor’s degree in a Business-related field.
  • 1-3 years of professional experience
  • Experience in customer service and logistics may be advantageous.
  • Good computer skills and the ability to use business support software.
  • Proficiency in Microsoft Office applications
  • Strong customer service, project management, and quality control skills.
  • Preferred experience in Marketing, or related field
  • Experience with analytics platforms and would be a big plus

Closing Date
7th May 2021.

How to Apply

Interested and qualified candidates should:
Click here to apply online

Note: Candidates who do not meet the above criteria need not apply. If you meet the above criteria please send your Curriculum Vitae.

Tagged as: Logistics