ZOA is an international NGO with its Head Quarters in The Netherlands. ZOA offer RELIEF to people who are affected by conflict or natural disasters. ZOA want to contribute to a new perspective of HOPE in which people work together for a promising future in dignity and mutual trust. Together with the affected communities we work on the RECOVERY until they can provide to take care of their livelihoods. ZOA work in fifteen countries in Africa, Middle East Region and Asia and have approximately 1000 employees worldwide.

Job Position: Digital Skills Promotion Officer

Job Location: Maiduguri, Borno

Job Description

  1. We are seeking a talented and experienced digital skills promotor to join our organization and support our mission of expanding digital skills to women, hard-to-reach youths and People with Disability (PwD) in Borno.
  2. The digital skills promotion Officer will play a critical role in establishing and managing CSO social media presence and online tools, as well as training hub facilitators and supporting digital transformation efforts.
  3. The ideal candidate will have a strong understanding of digital hardware, digital skills, and be able to effectively communicate with both technical and non-technical stakeholders.
  4. The promotor will also play a key role in bringing digital skill initiatives closer to women, hard-to-reach you and People with Disability.

Job Responsibilities

  1. Train CSOs and boost social media presence, with a focus on Instagram and Twitter, as a means for grassroots lobbying and garnering public support for expanding digital services to rural areas.
  2. Train IT hub facilitators on the use of digital hardware and software, as well as facilitating digital skills training for communities in rural areas.
  3. Support the establishment and management of digital transformation hubs in Borno and Yobe selected local government areas, working closely with the government and other departments and stakeholders.
  4. Maintain accurate documentation of all digital hardware and software assets and ensure they are being used effectively and efficiently.
  5. Provide technical support to hub facilitators, including resolving hardware and software problems and answering questions about the use of digital tools.
  6. Keep abreast of the latest technologies and trends in the digital transformation space, and make recommendations for upgrades or new systems as appropriate.
  7. Work with other departments to identify opportunities for automation and efficiency improvements.
  8. Establish media partnerships with top radio broadcasters in Borno and Yobe State to further raise awareness and mobilize stakeholders to support the organization’s efforts.
  9. Monitor and maintain the security of the organization’s digital channels and systems.
  10. Continuously keep abreast of the latest technologies and trends in the IT industry and make recommendations for upgrades or new systems as appropriate.
  11. Utilize IT initiatives to realize digital transformation and support the closing of digital gender gaps.

Job Requirements

Knowledge / Experience

  1. Relevant University Degree.
  2. Proven working experience of at least 2 years in project implementation especially in the non-profit sector.
  3. Affinity with development work and International NGO’s.
  4. Ability to write clear and concise reports.
  5. Project cycle management (PCM).
  6. Excellent in English in reading, writing, and speaking.
  7. Excellent spoken and written command of Hausa or Kanuri.
  8. Good computer skills (Excel, Word).


  • The candidate is to support and promote the identity, vision, and mission of ZOA


  1. Good verbal and written communication skills.
  2. Good networking skills.
  3. Good planning and organizational skills.
  4. Flexibility and adaptability.
  5. Able to work under pressures and meet deadlines.
  6. Pioneering qualities (taking initiative).
  7. Result-oriented in a team approach.
  8. Ability to work individual as well as in a team.
  9. Ability to work in a multi-cultural setting.

 Selection criteria

  • Qualified candidates from Borno State, Maiduguri would be given higher priority. Female qualified candidates are highly encouraged to apply.

Working Condition

  • The Duty station will be Maiduguri with regular travel to other ZOA’s and its partners’ program LGAs in Borno State and occasional travel to partners’ working locations in Yobe State.

Salary and other terms of employment

  • According to ZOA’s salary scale and condition of service. ZOA offers a challenging job, an inspiring motivated team, good benefits, and remuneration which suits the charities sector.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Anti-Corruption and Fraud Clause

  • Neither ZOA, nor representatives shall request from applicant (including offering, giving, receiving, or soliciting anything of value or favour) to influence or facilitate the recruitment process. Breach of this clause is considered gross misconduct and can lead contract termination and legal actions


  • ZOA Organization has zero tolerance for child exploitation and abuses likewise any involvement with terrorism. ZOA will not engage or will disengage any person or entity that is linked or affiliated with a terrorist group or act of terror. Terrorism check will be conducted before final confirmation.
  • ZOA has right to terminate the contract at any time the candidate found or perceive to be affiliated with terrorism.

Tagged as: NGO, Social Media