Beyond Credit is a technology driven financial services company that provides insurance backed loans, business support and savings services to low scale businesses.
Job Position: Field Loan Recovery Officer – 6 Openings
Job Locations: Ekiti, Lagos, Ondo, Ogun, Osun and Oyo
- The Debt Collection Officer is responsible for providing support to the organization with particular emphasis on the collection of revenue and management of finance.
- The position liaises directly with clients, external debt collection partners, negotiate on outstanding payments and where necessary initiates recovery action.
- Contact debtors by telephone, chats, and text to agree debt recovery plans and follow up as appropriate.
- Recover bad debts from delinquent debtors.
- Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
- Reduce the non-performing loans owed to a company.
- Design work-out payment plans for debtors
- Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case-by-case basis.
- Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
- Maintain appropriate and comprehensive records of customer’ discussions.
- Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
- Maintain confidentiality while handling customers enquires and information.
- Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
- Report [daily] progress against target to the designated line manager.
- B.Sc / HND in related discipline.
- 2 – 5 years’ experience in a loan recovery role; preferable with financial services or Microfinance.
- Effective communication and reporting skills.
- Excellent Analytical & Numerical Skills.
- Knowledgeable of recovery best practice and approach.
Industry standard – (HMO & Pension inclusive and bonus).
17th February, 2023.
How to Apply
Interested and qualified candidates should send their Applications and tailored CV to: firstname.lastname@example.org using the Job Title and Specified Location as the subject of the mail. e.g “Field Loan Recovery Officer – Lagos”