Overview

Prestigious Consulting Group is a Professional HR Consultancy Firm. We focus on improving organizational performances through strategic people & process management. We focus on finding the best talents across Nigeria for our clients.

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Job Position: Female Front Office Manager

Job Location: Lekki Phase 1, Lagos

Job Description

  1. We are looking for a friendly, professional, and customer-oriented Front Office Manager to join our team.
  2. As the Front Office Manager, you will make sure that customers and visitors feel welcome and are well looked after.
  3. Your role will include overseeing employee schedules, front office staff training, and perform the basic reconciling of receipts.

Job Responsibilities

  1. Supporting, training, and supervising front office staff.
  2. Ensuring that all customer-related tasks are handled accurately and on time to improve guests’ experience.
  3. Handling customer complaints and special requests.
  4. Scheduling staff shifts and managing other HR-related tasks.
  5. Maintaining an orderly appearance throughout the reception area.
  6. Monitoring stock and ordering office supplies, including stationery and information leaflets.
  7. Preparing monthly management reports on customer feedback, bookings, and cancellations.
  8. Managing the departmental budget.
  9. Updating files and records.
  10. Enforcing all cash-handling, checking, and credit procedures.

Job Requirements

  • High School Diploma or an Associate Degree.
  • 1 – 2 years experience
  • Only female applicants should apply
  • candidate must have experience working in the hotel industry
  • Client services or management experience.
  • Great interpersonal and communication skills.
  • Excellent problem-solving skills.
  • Basic accounting skills.
  • The ability to remain positive and focused in a fast-paced environment.
  • Good time management skills.
  • Great computer skills and the ability to learn new skills quickly.
  • A professional appearance.
  • You need to have good people skills, a professional appearance, and be highly organized to be a successful Front Office Manager.
  • The ideal candidate should have previous customer service and office management experience.

Salary
N100,000 – N120,000 Monthly.

Application Deadline
26th October, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Tagged as: Administrative