The Outsource Company is a 100 % privately held Nigerian company offering BPO/ITES (Business Process Outsourcing/Information Technology Enabled Services), from its state of art 350+ seat (additional 1000 seat also in plan) call center facility in Abuja, Nigeria. Our world class facility offers end-to-end voice and non-voice BPO services globally. We are a premier company, managing complex transaction processing operations and offering end-to-end solutions. We combine our BPO expertise with research, analytics, risk advisory and process consulting services to deliver a broad suite of offerings to our customers.

Job Position: Human Resources (HR) Generalist

Job Location: Lakowe, Lagos

Job Responsibilities

  1. Opening of staff salary accounts, registration for pension, HMO registration etc for new staff.
  2. Attend to complaints by staff on salaries, pension contribution, access to medical facilities and other staff benefits.
  3. Maintain and update staff records, ensure re-verification of contract & drivers address every 6 months. Also conduct an annual criminal check on all staff.
  4. Monitor the annual leave plan of staff, notify the HR manager & staff line manager when a staff is due to proceed on leave.
  5. Timely processing of staff overtime & monthly staff salaries before the 20th of every month
  6. Ensure timely remittance of pension contributions & handling all mater relating to PENCOM.
  7. Proper management & prompt processing of monthly canteen bills for payment.
  8. Supports Head HR in scheduling, organizing and facilitating in-house and external training programme for appropriate staff on a regular basis.
  9. Develops training plan/calendar and coordinates its implementation in conjunction with Head HR to ensure effective formal and on-the-job training delivery. Also handle of all matters relating to ITF
  10. Updates job descriptions and employee specifications.
  11. Ensure background check is conducted in a timely manner for new employee(s) and report of same is properly kept in staff files.
  12. Supports Head HR in coordinating recruitment processes for the admission of new staff, including screening application forms, organizing aptitude tests and interviews.
  13. Facilitates the organization of orientation and induction sessions for new employees.
  14. Gathering and distribution of information within the company.
  15. Initiate, follow through & compile the result of the half yearly appraisal exercise.
  16. Conclusions of JD work plans & performance appraisal with HOD.
  17. Coordinates implementation and provides information of human resource management policies and procedures.
  18. Supports HR budgeting for staff benefits and payroll components, in a timely and accurate manner.

Job Requirements

  • Candidates should possess HND / Bachelor’s Degrees with 3 – 5 years relevant work experience.

Application Deadline
14th November, 2023.

How to Apply
Interested and qualified candidates should send their CV to: engage@weoutsourceafrica.com using the Job Title as the subject of the mail.

Tagged as: Human Resources