Overview
Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.
- Job Position: Information Technology Quality Assurance SME Specialist
- Job Location: Lagos
Job Description
- SME, Quality Assurance and Testing is responsible for testing of all products and applications, coordinating the test strategy and plan with project managers – considering the context and understanding the test objectives and risks – including selecting test approaches, estimating the time, effort, and cost of testing, acquiring resources, defining test levels, cycles, and planning incident management.
Job Responsibilities
E2E Coordination IT Testing:
- Understand the testing effort by analyzing the requirements of project.
- Test execution, planning and management. Progress monitoring and corrections to the plan necessary to achieve project goals. Communicate status of the test activities for the project-to-project teams and management.
- Estimate and obtain management support for the time, resources and budget required to perform the testing.
- Coordinate with other managers (Project Manager, Development Manager, etc.) to ensure the highest level of software quality.
- Initiate the specification, preparation, implementation, and execution of tests, monitor the test results, and check the exit criteria.
- Responsible for writing and review of test strategy for the project, and test policy for the organization.
- Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.
- Ensure content and structure of all Testing documents / artifacts is documented and maintained.
- Keep track of the new requirements / change in requirements of the Project.
- Escalate the issues about project requirements (Software, Hardware, Resources) to PMO Head.
- Act as the SME and SPOC between Implementers and Testers.
- Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.
- Ensure the timely delivery of different testing milestones.
Ensure capability development of the team and improved engagement:
- Build a testing team of professionals with appropriate skills, attitudes, and motivation.
- Identify Training requirements and forward it to the Project Manager (Technical and Soft skills).
- Estimate and obtain management support for the time, resources and budget required to perform the testing.
- Assign task to all Testing Team members and ensure that all of them have sufficient work in the project.
- Review various reports prepared by Test engineers.
- Manage software testing resources (Recruit, train, allocate and monitor)
Maintain IT delivery quality standard and Built-2-Operate:
- Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.
- Formulate / review software testing strategies and policy for the IT.
- Generate SOPs for processes in the QA department, train QA staffs on SOPs, daily evaluation of activities in QA lab to ensure compliance with SOPs.
- Oversee review of processes and documents of the organization and ensure they are adequate in line with requirements of necessary standards.
- Liaise with HODs to ensure understanding and compliance with requirements of standards.
- Strong leadership skills. Superior strategic planning and successful tactical implementation skills
Job Requirements
What will make you successful?
- Graduate Degree: BSc in Computer Science, Computer Engineering, Information Technology, or a related field (or equivalent)
- Certification and knowledge of at least one of the Quality standards
- Relevant certification would be an advantage, ISTQB/ISEB
- 6+ years of relevant work experience
- Knowledge of at least one programming / scripting language.
- Knowledge of at least one database management system
- Proficiency in written and spoken English.
- Experience working for a Telecommunications company, Enterprise company or Billing/ CRM vendor in a Business Analysis role.
- Direct team management experience.
- Experience with telecommunication products, processes, and markets
How to Apply
Interested and qualified candidates should:
Click here to apply online
