Overview
MasterMindsHRSG – Our client in the Industrial Equipment Wholesales firm is recruiting to fill the position below:
- Job Position: IT Technical Support Analyst
- Job Location: Lagos
Job Description
- We are in need of an IT Technical Support Analyst to monitor and maintain the computer systems and networks of the business. He / She will provide technical assistance and support to employees.
Job Responsibilities
The work/job functions include but not limited to:
- Providing technical assistance with computer hardware and software
- Resolving issues for staff via phone, in person, or electronically
- Logging bugs and enhancement requests
- Performing hardware and software installations, configurations and updates as needed
- Creating and maintaining tips and tricks solutions for online database and web site
- Resolving technical issues in a timely manner using available resources within the company
Job Requirements
- A Degree in Computer Science or Management Information System (MIS)
- Previous working experience in IT support for at least 2 years
- In-depth knowledge of Windows 10, Mac OS, Microsoft Office 365 etc.
- Excellent customer service skills
- Strong troubleshooting and critical thinking skills
Closing Date
24th February 2021.
How to Apply
Interested and qualified candidates should send their CV to:Â [email protected]Â using the “Job title” as the subject of the email.
