Traction Apps is a technology company focused on technology solutions for SMEs relating to merchant management and payments. Traction Apps is a division of Traction Venture Partners Limited, a venture building platform seeking to build and enable a B2B ecosystem in emerging markets
Traction is a mission-driven, fast-paced and entrepreneurial environment, led by ex McKinsey consultants. The company presents a rich opportunity for our team members to drive meaningful growth and address real problems.
- As a key accounts manager, you are a motivated and articulate team player who is passionate about account management and customer experience.
- You will be responsible for acquiring and maintaining relationships with our most important clients.
- You will also be responsible for identifying customer needs with a passion for exceeding client expectations.
- You will be responsible for acquiring and managing relationships with our high-value client base
- Understand customer needs to help them achieve their business goals through Tractions and its ecosystem
- Translate technical details into benefits for the user
- Follow and analyze market trends to position products
- Work with our Sales, Customer Success, Support and Product teams to make sure customers have the best possible experience across all aspects of Traction
- Effectively and strategically address customer concerns and issues
- Have a Degree in a relevant field
- Experience working at a banking institution in a relationship manager capacity, desirable
- Experience discovering and closing sales opportunities and building client relationships.
- Experience successfully managing a pipeline to achieve revenue targets
- Ability to work with minimal supervision
Interested and qualified candidates should send their CV to: [email protected] using the “Job title” as the subject of the email.