Overview

Traction Apps is a technology company focused on technology solutions for SMEs relating to merchant management and payments. Traction Apps is a division of Traction Venture Partners Limited, a venture building platform seeking to build and enable a B2B ecosystem in emerging markets

Traction is a mission-driven, fast-paced and entrepreneurial environment, led by ex McKinsey consultants. The company presents a rich opportunity for our team members to drive meaningful growth and address real problems.

Job Description

  • As a key accounts manager, you are a motivated and articulate team player who is passionate about account management and customer experience.
  • You will be responsible for acquiring and maintaining relationships with our most important clients.
  • You will also be responsible for identifying customer needs with a passion for exceeding client expectations.

Job Responsibilities

  • You will be responsible for acquiring and managing relationships with our high-value client base
  • Understand customer needs to help them achieve their business goals through Tractions and its ecosystem
  • Translate technical details into benefits for the user
  • Follow and analyze market trends to position products
  • Work with our Sales, Customer Success, Support and Product teams to make sure customers have the best possible experience across all aspects of Traction
  • Effectively and strategically address customer concerns and issues

Job Requirements

  • Have a Degree in a relevant field
  • Experience working at a banking institution in a relationship manager capacity, desirable
  • Experience discovering and closing sales opportunities and building client relationships.
  • Experience successfully managing a pipeline to achieve revenue targets
  • Ability to work with minimal supervision

Application Method

Interested and qualified candidates should send their CV to: [email protected] using the “Job title” as the subject of the email.

Tagged as: Information Technology, Technical