Overview

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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  • Job Position: Laundry Supervisor
  • Job Number: HOT07BZH
  • Job Location: Curio Lagos Airport Gate Side One Road, Murtala International Airport Ikeja
  • Brand: Curio Collection by Hilton
  • Shift: Day Job
  • Job Level: Supervisor/Team Leader
  • Job: Housekeeping and Laundry

Job Description

  • A Laundry Supervisor is responsible for managing the overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries.

Job Responsibilities

As a Laundry Supervisor, you are responsible for managing the overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience. A Laundry Supervisor will also be required to ensure quality controls are in place and manage customer service inquiries. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage overall daily operations of the Laundry Department
  • Ensure quality controls are in place for all laundry processes, rejecting any exceptions
  • Maintain cleanliness of the laundry area
  • Train, develop, and appraise the laundry team
  • Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events
  • Carry out stock takes
  • Ensure par stocks are maintained
  • Take receipt of stock and ensure safe storage
  • Manage customer service issues quickly and effectively
  • Oversee the issuing of linen via a requisition system
  • Ensure team members adhere to all Health and Safety Regulations
  • Carry out any other reasonable task set by the hotel’s management.

Job Requirements

A Laundry Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • Good organizational and planning skills
  • Good communication skills.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous hotel or leisure sector experience
  • Previous experience at Supervisory level.

How to Apply

Interested and qualified candidates should:
Click here to apply online

Tagged as: Hospitality

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