Overview

FlexStack Technology Limited is a wholly indigenous company, established and incorporated in Nigeria to provide outsourcing and consulting services to various industries. FlexStack Limited is located in Lagos, Nigeria. We are an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations. We work with organizations to help them become more agile and efficient by allowing you to prioritize your core business and focus on outsourcing the right business processes.

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Job Position: Loan Collection Officer

Location: Ikeja, Lagos

Job Responsibilities

  1. Manages recovery of overdue loan
  2. Contacting customers daily/weekly and informing them of their overdue loans.
  3. Following up with customers daily/weekly on previous payment redemption date
  4. Advising customers on the best payment options and negotiating suitable payment plans.
  5. Thoroughly understands assigned portfolio and product
  6. Responding to customer queries and escalating accordingly
  7. Maintaining accurate, up-to-date customer account information
  8. Reporting accurate customers feedback daily/weekly.

Job Requirements

  1. Minimum of OND / HND / B.Sc qualification with 0 – 2 years work experience.
  2. Previous experience in tele-collections or Customer Service will be an added advantage
  3. Strong Written, Communication and Negotiation Skills.
  4. Strong command of English Language and at least, one other local or international language
  5. Agile, Teachable and willing to learn
  6. Ability to collaborate with a team in a fast-paced environment.
  7. Attention to detail and strong Listening skills
  8. Persuasive, sales/marketing and analytical skills will bean added advantage.

Compensation

  • Base Pay
  • Variable Pay & Incentives that can earn you over NGN100,000 monthly
  • HMO & Pension
  • Other Benefits.

Application Deadline
18th February, 2022

How to apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Tagged as: Accounting, Graduate