9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS to provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services, and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

  • Job Position: Manager, Contract Enforcement & Optimization
  • Job Location: Abuja, NG

Job Summary

  • Manage vendor activities, contract reviews, and negotiations to ensure vendors deliver all contractual obligations and commitments based on agreements in the service level agreements (SLAs) with minimal and controlled risks.

Principal Functions

  • Manage vendors, contract implementation, and strategic projects; ensuring vendors are compliant with and deliver all contractual obligations and commitments based on the service level agreements(SLAs).
  • Track 9mobile compliance with contract terms and conditions, commitments, and communicate findings
  • Define Collaborate with stakeholders to define efficient and workable technical scope criteria for RFPs and contract engagement.
  • Maintain strong relationship with vendor teams and knowledge of vendor environment
  • Establish and maintain relationships with key internal and external stakeholders to ensure synergy across the various departmental functions.
  • Manage and mentor the human and material resources of the contracts team to optimize performance, morale and enhance productivity.


  • Periodic optimization and review of all Technical OPEX contracts to identify risks and mitigating solutions.
  • Participate in the negotiation of new contracts and changes to existing contracts.
  • Prepare an effective analysis of technical RFP submissions, identify shortcomings in order to eliminate disputes once the contract is signed and executed.
  • Handle dispute resolutions and manage vendor expectations.
  • Ensure that business goals are accomplished by effective contract implementation.
  • Maintain a systematic database for the contract management system.
  • Conduct contracts awareness workshops for technical user teams.
  • Establish good working relationships with all cross-functional stakeholders.
  • Organize quarterly compliance evaluation workshops for all operational vendors, identify weak areas, and advise measures for improvements.
  • Prepare monthly reports to management on contract issuance status to check progress and identify areas of concern and support needed.
  • Collaborate with user teams to organize site visits for selected areas to determine physical reality.
  • Prepare annual compliance analysis to show 9mobile as well as vendor contract compliance levels.
  • Organize periodic vendor award programs to reward vendor performance.
  • Create a competitive environment for vendor efficiency.
  • Prepare/compile agreed periodic activity and performance reports to communicate the progress of the unit to the Director, Operations

Job Requirements

  • First degree in any relevant discipline.
  • Minimum of six (6) to Eight (8) years of work experience with at least three (3) years of exposure in contracts enforcement management in telecommunication’s Technical environment.

Experience, Skills & Competencies

  • Business Application Knowledge & Telecommunications fundamentals
  • Service Continuity Management, Monitoring, and Control
  • Project Management, Vendor &Contract Management
  • Knowledge of Financial Management &General Ledger understanding


  • Change Management, Communication, Negotiation & Problem-solving skills
  • Emotional and Relationship Intelligence
  • Leadership and People Management

How to Apply

Interested and qualified candidates should:
Click here to apply online

Tagged as: Information Technology, Technical