Talent Square – Our client is a desirable fast-paced innovative Fashion retail brand, running operations online and in physical store locations located in Lagos, Nigeria (Yaba & Lekki) – they are a fast-growing organization in women’s contemporary collection; with a mission to empower every woman through an array of affordable fashion collections.
- Job Position: Order / Logistics Processing Specialist
- Job Location: Lekki, Lagos
- We are seeking a full-time Order Processing Specialist to help ensure that orders are processed and delivered without error and our customers are getting the best level of service possible.
- You are motivated by helping other people solve problems. You thrive in a busy environment and believe that keeping things organized is an essential part of getting anything done. If you catch a mistake in your work or someone else’s, you’re driven to find out not only why it happened, but how you can prevent it from happening again. Above all else, you are extremely detail-oriented.
- Double and triple-checking to ensure you’ve addressed every possible scenario is a part of your workflow, and you pride yourself on never leaving a question unanswered or a follow-up forgot.
What you’ll do
- Process order information in a timely and accurate manner
- Communicate with customers via email and phone to obtain and verify accurate order confirmations and shipment tracking to ensure on-time delivery of all orders
- Identify and escalate issues to team leads
- Work independently and collaborate with other team members to prioritize and complete the workload.
- 1-2 years experience in e-commerce, customer service or retail
- Strong multi-tasking and organizational skills
- Fantastic written and verbal communication ability.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: Advisable for applicant/candidates to stay within proximity of job location.