De-Tastee Group is a leading Quick Service Restaurant, Outdoor Caterers, Event Hall Managers and Home delivery hospitality outfit. Our sumptuous meals are produced under a very stringent hygienic environment with our branches located strategically with beautiful ambience for family and friends. Our event halls come with ultra modern and vintage interior finishing to give guests a memorable experience. De-Tastee Group operates in these 5 units to cater for different customer experience: Quick Service Restaurant (Fast Food Services); Tastee Pot (Outdoor Catering); Tastee Event (Hall Rentals); Tastee2U (Food Delivery Service); and Bunma Bakery (Bread and Cake Production).
Job Position: Outlet Manager
Job Location: Lagos
- Managing and overseeing branch personnel, supervising branch operations, and ensuring efficient operation on a day-to-day basis. Improving productivity and streamlining branch activities to maximize results and achieve peak performance levels.
- Monitors budget to control expenses
- Supervise schedules and train Production and Sales Manager
- Reviews all operating reports with outlets unit heads
- To ensure that all staff at the outlet comply with the management policies
- Conducts cost reduction/minimization studies
- To liaise with the other unit Heads of the outlets i.e. Audit and Accounts for the smooth running of the outlet
- To generate monthly report to the Management on the operation of the outlet
- To ensure that various section in the outlet perform their duties effectively
- To ensure that quality food are produced and served at all times.
- To ensure that customers are satisfied in the area of prompt attendance at the counter and that the sales personnel are always receptive.
- To ensure that the hygiene level is high in the outlet.
- To ensure strict adherence to recipe and that there is no stock out.
- To also function as a link between the outlet staff and the outlet HR Supervisor on one hand and Management on the other hand through the Central HR.
- To ensure that the equipment’s in the outlet are in good condition
- Availability of raw material and quality check on it through liaison with appropriate department.
- Maintaining the reputation of the company through service
- Maintaining high standard throughout the outlet in accordance with the vision and goals of the organization.
- Maintenance of good customer relation and attendance to the complaint of customer.
- Ability to Meet Set Goals
- Results Driven Attitude
- Leadership Skills
- Strong Customer Service Skills
- Written and Oral Communication Skills
- Outstanding Organization Skills
- Attention to Detail
- Able to multitask, prioritize, and manage time efficiently
- Encouraging the team and staff; able to mentor and lead
- Eager to increase sales with new accounts, clients, and businesses
- Able to analyze financial records and transfer data
- Focused on customer service
30th June, 2023.
How to Apply
Interested and qualified candidates should send their CV to: email@example.com using the Job Title as the subject of the mail.
Note: Only shortlisted candidates will be contacted.