Quality Control Coordinator at Lafarge Africa Plc

Lafarge Africa Plc is a member of the LafargeHolcim Group – the biggest building and concrete solutions company in the world. It is a publicly quoted company on the Nigerian Stock Exchange (NSE) and serves Nigeria with a wide range of building and construction solutions designed to meet housing and construction needs from small projects like individual home buildings to major construction and infrastructure projects.

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Job Position: Quality Management Systems (QMS) & Senior Quality Control (QC) Coordinator

Job Location: Opebi, Lagos

Job Description

• Establish Quality Management Systems procedures and quality standards and to monitor these against agreed targets of Lafarge Africa PLC, Readymix Operations
• Ensuring product meets the established standards of quality including reliability, usability and performance in all Lafarge Readymix Plants. Assure customer satisfaction.

Job Responsibilities
Safety, Health & Environment:

1. Required to understand and ensure full compliance with Health, Safety and Environment (HSE) policies. Act as a role model to peers and subordinates with regards to safety management and behaviours.
2. Demonstrates commitment to communicating, improving and adhering to Lafarge safety policies in all work environments and areas.
3. Conduct regular VPC across all locations and work with teams and individuals to identify solutions to issues identified

Integrated Management Systems:

1. Development and implementation of the Quality Management System with the goal of having a quality plan with work instructions, quality manual, working procedures and necessary supporting documentation and ultimately ISO 9001:2015 certification for Lafarge Readymix operation.
2. Responsible for document management systems
3. Communication and implementation of internally agreed quality procedures, standards and specifications according to ISO 9001:2015 and relevant international standards.

Quality Assurance:

1. Draft quality assurance policies and procedures
2. Interpret and implement quality assurance standards
3. Evaluate adequacy of quality standards
4. Review the implementation and efficiency of quality and inspection testing plan across all plants
5. Lead and document internal audits and other quality assurance activities
6. Coordinate and support on-site audits conducted by external providers
7. Evaluate and cascade audit findings for Management Review and implement appropriate corrective actions
8. Investigate customer complaints and non-conformance issues
9. Monthly review of statistical quality data
10. Prepare reports to communicate outcomes of quality activities

Quality Control and Regulatory Compliance for Readymix Plants:

1. Assure on-going compliance with quality and industry regulatory requirements
2. Working with Quality Control staff to implement procedures, standards, systems and procedures
3. Ensuring that concrete batching processes comply with standards at both national and international level
4. Lead with the support of the Technical Manager the investigation of quality complaints
5. Drive the implementation and constant review of plant qualification checklist
6. Acting as a catalyst for change and improvement in performance and quality
7. Directing objectives to maximise profitability

People Management & Development:

1. Identify training needs and organize training interventions to meet quality standards
2. Manage QC team, coach and develop a high performing Quality team that meets agreed objectives and delivers best practice results, added value and continuous improvements
3. Follow up on all plants benchmark in terms of performance and cost with necessary improvement actions
4. Set department objectives/KPIs and review and assess on-going performance of direct reports
5. Consistently promote high standards through leading by example imbibing the company values (CRISP) and ensuring that each member of the team understands the behaviours expected of them
6. Communicate KPIs from the strategic annual plan so that each employee is aware

General:

• Pro-active approach towards interaction between in-house departments.
• Establish and manage relations with independent contractors, vendors and assists in negotiations to secure best possible rates for their products and services
• Other tasks as may be assigned from time to time by the Technical Manager.

Job Dimensions
Sales, number of people, budget, volumes, etc.:

1. Implement ISO 9001 for certification and maintenance of ISO in all plants
2. Achieve agreed conformity parameters of BS EN / optimization targets
3. Sales and sites/customers visit for project requirements / needs

List of Direct Reports:

• QC Plant Operations-Gravitas, NKB and Ewekoro.

Key interfaces, stakeholders and relationships:

• Internal Stakeholders
• Technical Manager, A&C Management team, Sales& Marketing, and support functions-Supply chain, HR, Finance etc.
• Close cross functional working with Sales & marketing, Logistics, Plant Operations (Production).

External stakeholders:

1. Consumers/ End-users/ influencers/ Vendors.
2. Market Research agencies and other service providers.
3. Government regulatory bodies, policy making bodies, etc.

Job Requirements

1. Candidates should possess a Degree in Chemistry, Civil Engineering or equivalent
2. Certification in Concrete Technology is an added advantage
3. Minimum of 5 years prior supervisory experience in Readymix operation
4. Certifications in QMS as a lead auditor, Quality Auditor, CQI, Quality Improvement Associate etc.
5. Good knowledge of occupational health and safety
6. Demonstrated technical/professional knowledge
7. Proficient in the use of MS Excel, Word, PowerPoint etc.
8. Excellent written, verbal and presentation skills

Desirable Skills:

• Recognised qualification in Health & Safety management
• Data collection, management and analysis

Behavioural and/or managerial competencies:

1. Demonstrate high level of good inter-personal relationship
2. Ability to manage a variety of cross-functional team members
3. Capacity to build effective teams and drive for results
4. Competent in problem solving, team building, planning and decision making
5. Good communication and listening skills
6. Able to manage change within the workplace / operating procedures.

How to Apply
Interested and qualified candidates should:
Click here to apply online