Overview
Creativity Unisex Salon is into Beauty and Salon Service, General Contract, Manicure and Pedicure Service.
- Job Position: Relationship Manager
- Job Location: Lagos
Job Description
- We are looking for an experienced Customer Relationship Manager to be responsible for engaging with key customers by building and preserving trusting relationships.
- The Customer Relationship Manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients.
- You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.
Job Responsibilities
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
Job Requirements
- A bachelor’s degree in Administration or a related field.
- A minimum of 3 years’ experience.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
Salary
N65,000 – N85,000 / Month.
Closing Date
31st January 2021.
How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the email.
